Crafting Transformative Journeys for Our Clients in the Dynamic IT Landscape
Leveraging 43 years of expertise, where we serve as dedicated partners in navigating the ever-evolving technology terrain, rather than merely offering conventional IT consulting services.
“Although we are a large multi-national corporation, Cii has provided valuable resources and expertise to our company on several technology issues critical to the success of our business. Their ability to work independently from our internal technology team has been tremendously helpful.”
Greg Old, IT Director
Flextronics International
There's a Problem with the Way Most Businesses Approach IT Support
You're Either Working with an IT Provider and You're Not Sure if They're Doing the Best for You...
Many IT providers base their entire business model on reselling software, and not providing any support beyond that.
Or You're Handling Everything Internally, and it's Becoming a Bigger Job than it Used to Be...
There comes a point in time when your key team members could better serve the business without also being the IT team.
Either Way, You're Spending Way Too Much Time Even Thinking About Your IT
When it should be running smoothly, with a team of business IT experts handling all of your routine tasks.
We're Here To Set The Record Straight...
Here is How We Do it:
Expert Advice
Because we’re a 20+ year Microsoft Partner, we receive pre-releases of software + solutions, which we evaluate before making recommendations to our clients. We’ve been working with the Microsoft Azure platform since its introduction in 2010.
Unbeatable Service
You will have a long-term partner in us. We value and treat our clients fairly, and we are responsive. No AI bots here, you’ll talk to engineers and specialists who are involved in your unique situation.
World Class Support
With our profoundly experienced technicians and engineers, and Cii’s clients experiencing very few problems, you get a winning combination.
Our expertise lies in empowering businesses to fully leverage the capabilities of modern technology; with tailored IT services and support, the sky's the limit for what your business can achieve.
Getting started is easy. Give us a call at (919) 800-2056 or complete the form below, and we will get in touch with you to set up an introductory phone call.
What Happens Next?
Fill in our quick form
We’ll schedule an introductory phone call.
We’ll take the time to listen and plan the next steps
What Makes Us Different?
We Apply Expertise & Experience to Our Outsourced IT Support
See What Our Clients are Saying
Cece McAgy
IT Director
“Since 2018, Cii has demonstrated a commitment to excellence in providing their expertise and support to Rivercrest Realty Investors, LLC. Their team's knowledge and proactive approach have been instrumental in navigating the evolving landscape of IT services.
Cii's reliability and innovative solutions with cloud service management has allowed us to focus on our core business, knowing that our IT infrastructure is in capable hands. We appreciate the partnership we have with Cii and look forward to continuing our successful relationship with them in the future.”
Let Us Take Care of IT for You
Managed IT
We've crafted our managed services to provide businesses like yours with all the advantages of an in-house IT department—without the high costs and hassles. We handle all your routine IT tasks, including new employee onboarding, help desk support, vendor management, backups, and disaster recovery, all for a fixed, predictable monthly fee.
Cloud Services
As your trusted cloud solutions provider, Cii offers a broad selection of products to ensure your transition to the cloud is smooth.
With decades of experience in cloud solutions, our team of IT experts can collaborate with you from virtually any location. You'll enjoy top-notch service while also saving on initial infrastructure expenses and future upgrade costs.
Cybersecurity
At Cii, we understand the ever-evolving nature of cyber threats and the importance of proactive cybersecurity measures.
Our team of cybersecurity experts works tirelessly to protect your business from evolving threats, allowing you to focus on what matters most – growing your business. Whether you're looking to assess your current security posture, detect and prevent cyber threats, or secure your cloud environments, we're here to help.
Frequently asked questions
Managed IT Services involve outsourcing your company's IT management and support to a third-party provider. This includes proactive monitoring, maintenance, and support for your IT infrastructure and end-user systems, ensuring optimal performance and security.
Traditional IT support is often reactive, addressing issues as they arise. Outsourced IT Support, on the other hand, are proactive, focusing on preventing problems before they occur through continuous monitoring and maintenance. This approach minimizes downtime and maximizes productivity.
We implement robust security measures, including:
- Advanced firewalls and antivirus solutions
- Regular security audits and vulnerability assessments
- Employee training on cybersecurity best practices
- Multi-factor authentication and access controls
- Data encryption and secure backups
- Compliance with industry standards and regulations
The transition process typically includes:
- Initial consultation to understand your business needs
- Comprehensive assessment of your current IT infrastructure
- Development of a customized service plan
- Implementation and migration of systems
- Ongoing monitoring, maintenance, and support
No, you will not lose control over your IT infrastructure. Our goal is to enhance and support your IT operations, not take over. You will have complete transparency and access to your systems, with the added benefit of expert management and support to keep everything running smoothly.
Getting started is easy. Simply contact us for an initial consultation. We'll discuss your business needs, perform a thorough assessment of your current IT setup, and develop a tailored plan to meet your requirements. From there, we'll handle the implementation and provide ongoing support to ensure your IT infrastructure is optimized for success.
Harness Real IT Solution Today
Keeping an IT environment running smoothly requires constant attention and the availability of highly skilled staff. By taking advantage of our Outsourced IT Support, you can eliminate the burden of managing the work in-house.
Call us at (919) 800-2056 or simply fill out this form and we will get in touch with you to set up a getting-to-know-you introductory phone call.
What Happens Next?
Fill in our quick form
We’ll schedule an introductory phone call.
We’ll take the time to listen and plan the next steps
Raleigh Office
6601 Six Forks Road, Suite 100 Raleigh, NC 27615
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